This website is operated by Risetex Inc., a corporation organized under the laws of the State of Delaware in the United States of America , with a principal place of business at 30 N. Maple St., Florence, MA 01060. Throughout the site, the terms “we”, “us” and “our” refer to Risetex Inc. (referred to as “Supplier” hereinafter). The Supplier offers this website, including all information, tools, and services available from this site to you, the user resident in any of the countries where this website is or will be active (hereinafter, the “Customer”), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Parties to the distance contract of the items posted on the site are The Supplier and the Customer who made the order. Execution of the order requires pre-registration of the site by the Customer by creating his own profile.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Please note that only one coupon can be applied with each purchase. Offers are valid on purchases made online. To redeem, enter code in the promo code box at checkout. Sales tax, shipping & handling do not qualify for coupons or discounts. Offers are not redeemable for cash or gift cards, nor are they valid toward previous purchases. Offers may not be combined with any other coupons, discounts, offers, or promotions. Offers are valid on in-stock items only, while supplies last. Coupon codes are only valid on full-price items as disclosed in the coupon terms and restrictions. Discounted preorder items may not be discounted further any with other offers or coupon codes. Other restrictions may apply. Offer terms are subject to change.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated to, limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

The Supplier is not responsible for any use, disclosure or loss of data resulting from the user's failure to comply with the previous provision.

The Customer has the right to access, update or adjust his / her profile.

The information provided for delivery of an order, that is in processing state cannot be updated and/or corrected.

The user may terminate his / her registration at any time by deactivation of his/her profile from the online store.

Orders can be made through the site or mobile version daily without any time limit.

Orders placed after 5:00 pm on a business day (Monday-Friday) shall be processed the following working day after 09:00.Orders placed on weekends (Saturdays and Sundays, public holidays and all non-working days) are processed after 09:00 am on the first following business day. Before finalizing the order via the "confirm" button, the Customer has the opportunity to review the items they buy, their prices, their details (names, e-mail, telephone, and address and delivery method) by checking their shopping bag. Any order placed by Customer shall be binding on the Supplier only upon acceptance and further confirmation by the Supplier, to be sent to the Customer through an e-mail message. The confirmation contains information about the subject, the price, and the chosen payment method.

The Supplier may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provided that requests reach the Supplier before shipment of the selected items.

The Customer can track the status of current and previous orders from their Client Profile.

If any item that Customer has ordered is not available (not only temporarily), the Supplier shall not be bound by any obligation to deliver; in this event, the Supplier will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price. Any sale agreement between the Supplier and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by the Supplier. By finalizing the order within the meaning of the previous provision and accepting these Terms, the User agrees to receive the required documentation and information on the email address specified on their profile. The items’ prices shall always be invoiced in USD currency and include all taxes and fees required by U.S. law. The Supplier shall use its best endeavors to procure that prices indicated on this website are correct and updated.

Prices are subject to no change from the time of order until the time of payment.

In addition to the price, the consumer should pay the cost of any additional services, such as packing, delivery, and shipping costs, to the address he/she mentions. The price of additional services is explicitly and in detail indicated next to the "confirm" button. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.

Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.

Delivery of items purchased by the Customer shall be made to the indicated delivery address by courier service. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 14 days; should delivery be delayed due to circumstances beyond the reasonable control of the Customer shall be notified with an alternative date of delivery.

The Supplier is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfillment of any of its obligations under any sale contract with the Customer in case of material non-fulfillment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with the Supplier.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (e.g., contest entries) or, without a request from us, you tag or mention us in any way on social media, or you send creative ideas, suggestions, proposals, plans, photos, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), in so doing, you have affirmatively agreed to allow us, at any time, without restriction, to edit, copy, publish, distribute, translate, and otherwise use in any medium any comments for marketing or promotional purposes. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to acknowledge or respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. You must read our Privacy Policy which governs the protection and use of personal information about Users in the possession of Risetex Holdings Group and our affiliates. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy. To view our Privacy Policy please click on the link provided.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, farm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your own risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall the Supplier, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless the Supplier and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Massachusetts (U.S.A.).


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at


Payments are serviced by Shopify Payments, Paypal or Afterpay, as applicable.


By accessing, using, or viewing The Glow Club Rewards Program or any of its services, functions, or contents, you agree to each of the following terms, conditions, and notices which govern your use of The Glow Club Rewards Program and your purchase of products on the Marcella NYC website.

The Glow Club Rewards Program Terms of Service

Please read these terms carefully before participating in the program.

General Information

The Glow Club Rewards Program is brought to you by, and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Marcella NYC assumes no liability for any user's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at, and Rewards may only be earned and redeemed on No purchase is necessary to enroll. To begin earning and redeeming The Glow Club Rewards Points, you must be signed up for a customer account at with a username and password.

By setting up a Glow Club Rewards account, you also consent to:

(a) Marcella NYC’s collection and use of the data collected from your Rewards activity, and (b) the Glow Club Rewards Program terms and conditions set out below.


The Glow Club Rewards is offered only in the United States (excluding, without limitation, all other US territories and overseas military installations) to individuals who are: (a) over 18 years of age as of the date of their first participation in Glow Club Rewards; and (b) legal US residents. When registering for Glow Club Rewards, you agree to register only one (1) account for the purpose of accruing or earning Points. Employees (and all the members of the immediate families or households of such employees) of the Website Owner, and their parents, affiliates, and subsidiaries are not eligible.

Earning Glow Club Rewards Points

Glow Club Rewards members can accumulate Glow Club Rewards Points for the following actions relating to their individual account as set forth below:

2 Points = Earn 2 Points when you create an account on By creating an account, you are automatically enrolled in Glow Club Rewards. Earn 5 Points for every unit of product purchased, excluding face mask products and gift cards, and not for any amount spent on taxes or shipping costs. For the avoidance of doubt, Glow Club Rewards Points are earned only for money actually spent on the product, not for the amounts of any discounts or donations. If an order is canceled, any Glow Club Rewards Points awarded for the purchase will be canceled. If a product is returned, Marcella NYC reserves the right to cancel the Glow Club Rewards Points awarded for the purchase of such product. 1 Point = Earn 1 point when you add your birthday to your Glow Club account. 1 Point = Earn 1 point when you follow Marcella NYC on Instagram from your Glow Club account. 1 Point = Earn 1 point when you follow Marcella NYC on Facebook from your Glow Club account.  30 Points = Earn 30 points when you refer friends to make a purchase on using the supplied referral link in your Glow Club account. Refer to the table below for complete Glow Club Rewards Point earning restrictions.



Point Value


Pending Period

Loyalty Tier

Create an account / Enroll in rewards


One time




5 points for each product purchased (not including face mask products or gift cards)

No limit

14 days


On your birthday


One time per year



Refer one first-time customer to purchase an order above $100


No limit

14 days


Follow us on Instagram


One time



Follow us on Facebook


One time




From time to time, Marcella NYC may temporarily amend the Glow Club Rewards Point equations without notice to users. Users only earn Glow Club Rewards Points based on activity on and via the Marcella NYC website. Glow Club Rewards Points cannot be earned in other locations or websites, and no points earned in other loyalty programs may be redeemed through the Marcella NYC website. Users will be able to check the amount of Glow Club Rewards Points accumulated in their account by logging in to their account and viewing the Glow Club landing page 

Users may not redeem or exchange accumulated Glow Club Rewards Points for cash. Glow Club Rewards Points have no cash value and do not constitute property of the user. Users may not give, donate, transfer or share their Glow Club Rewards Points to another user’s account.

Marcella NYC specifically reserves the right to terminate, cancel, suspend and/or modify the Glow Club Rewards program, or any specific user's participation in Glow Club Rewards, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of Glow Club Rewards, as determined by Marcella NYC in its sole discretion. In addition, Marcella NYC reserves the right to terminate, cancel, suspend and/or permanently ban any specific user's participation in Glow Club Rewards if Marcella NYC suspects that such user is conducting fraudulent activity to acquire, accumulate or spend Points including, but not limited to, by a user creating multiple Rewards accounts, false referrals, etc.

Redeeming Glow Club Rewards Points

Points may be redeemed at any time while making a purchase on 2 Glow Points = $1 off. Users may redeem Points by logging in to their account and claiming product rewards on the Glow Club landing page or applying Glow Points in the Shopping Cart at checkout. Users may redeem their Points for the following Glow Club Rewards benefits:

50 Points = Redeem $25 Off your order on Excludes Collaborations and other items as disclosed.

Unless otherwise indicated by Marcella NYC, Points may be redeemed in conjunction with one gift card code per purchase and only with gift cards offered by Marcella NYC. Marcella NYC may change or limit the number of Points which may be redeemed at one time. For example, a user may redeem Points for multiple rewards as the user’s Points balance allows. However, users may not claim more than one of the same product rewards in a single purchase or more than one coupon-based reward in a single purchase. Similarly, users may redeem only one discount reward per purchase of up to 50 Glow Points as users Points balance allows. Glow Points and coupon-based rewards or codes cannot be applied to the same order.

The system will update the User’s remaining Points after Points are redeemed. Glow Club Rewards Points cannot be applied to prior purchases.


Expiration of Glow Club Rewards Points

Glow Point points expire 12 months after your last purchase date on If you have pending points at the time of expiration, the pending points will remain pending. You can stop your account and point expiration by making a purchase on, at which time any pending points will process at the 14-day mark. 

If you have not placed any orders after joining The Glow Club, the account expiry period is calculated from the time of account registration. 


Other Program Benefits

In addition to points, Members receive the following exclusive benefits (“Benefits”) based on tier status:

  • Free shipping
  • Special treat upon entering new tier
  • Free returns
  • Birthday Gifts
  • Eligibility to enter Weekend for two in NYC Giveaway
  • Other benefits as released and offered in the Glow Club, TBD

The preceding will be offered by Marcella NYC from time to time, in its sole discretion. Restrictions apply to each benefit, for example, the specific qualifying products for which a gift will be provided with purchase. In all cases, Marcella NYC will disclose such restrictions in conjunction with offering the corresponding benefit.

Account Information

You must be logged in to your Marcella NYC account to access your Rewards. You may view your account at The information you provide will be handled in accordance with the Marcella NYC privacy policy available at

Account Termination

Participation in the Glow Club Rewards Program is a privilege granted to Marcella NYC users and, as such, can be suspended, revoked, or terminated at any time by Marcella NYC for any reason or for no reason. In the event of termination of your participation, all benefits, including all accrued Points and other program benefits, will automatically and immediately be forfeited.   In the event of a termination of your participation or a termination of the Program by Marcella NYC, Marcella NYC has no liability to participants for unused Points or other program benefits.

Account Cancellation

You may cancel your Glow Club Rewards Program account at any time by reaching out to for the Marcella NYC team to assist. Once canceled, all Points earned are voided and may not be redeemed on any future purchase. Please contact for assistance in canceling your account.

Limitation of Liability

Marcella NYC will not be liable for any damages of any kind arising out of or in connection with your participation or membership in the Glow Club Rewards Program, including damages arising out of changes to or termination of the program. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive, or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties.

Program Changes

Marcella NYC reserves the right to vary any or all of the terms of the Glow Club Rewards program, to amend these Terms of Service, or to terminate Glow Club Rewards, at any time without notice and without further obligations to users, including, but not limited to, modifications which: a) govern Points earned on and after the date of the change; or b) change the value of already accumulated Points. Notice of any such changes, amendments, or termination will be provided to users via message or email or by being posted on the Marcella NYC website and will be effective immediately unless otherwise stated in such notification.