How do the Lisbet Sandals fit?
Lisbet is a flat mule slide sold in US sizes, though shoes may be labeled in EU sizes. It runs true to size for most wearers; refer to the size chart if you're between sizes.
What materials are the Lisbet Sandals made from?
They are crafted from 100% Italian leather, gently wrinkled on the upper for a softly worn-in look, built on the same European craftsmanship behind every Marcella shoe.
What makes the Lisbet Sandals special?
Padded soles and a low heel of approximately 1 inch make Lisbet comfortable for long days on the move, while the gently wrinkled upper keeps a clean, minimalist line.
How should I care for my Lisbet Sandals?
Wipe the leather with a damp cloth to clean and store away from direct sunlight to protect the finish. The crinkled texture is meant to soften further with wear.
Where are your shoes made?
Our footwear is handcrafted in Europe, primarily in our Bulgarian atelier—the home country of our founder and Creative Director, Siyana. We work with a close-knit network of trusted artisans, which allows us to uphold high standards for craftsmanship, ethical labor practices, and responsible production.
Do you offer returns and exchanges?
We accept returns and exchanges within 30 days of delivery on eligible items that are unworn, unwashed, and have original tags attached. Final sale items are not eligible. Please visit our returns portal to initiate a return or exchange.
Return fees apply to refunds: $8.50 for Happy Returns, $9.90 for a prepaid shipping label, $14 CAD for Canada, and $35 USD for all other countries. Fees are waived for exchanges and returns for site credit.