What makes the Eloise a great top for everyday wear?
The Eloise Turtleneck is a fitted turtleneck top in soft, sustainable European jersey that hugs without feeling tight. It's a true basic turtleneck top you can style solo or as a base layer across seasons.
How should I care for my Eloise Turtleneck?
We recommend washing your Eloise turtleneck in cold water on a delicate cycle or by hand, then lay flat to dry. This gentle care keeps the sustainable jersey smooth and helps the turtleneck hold its shape.
Why are your prices so low?
Democratizing design is a core pillar of our Design That Matters™ movement. Through our innovative Just-in-Time production model, we continually restock inventory throughout the year, which minimizes excess inventory. This efficiency allows us to price designer-quality pieces at 25% to 75% below comparable brands without cutting corners on craftsmanship or ethics.
Where are your garments made?
Our garments are handcrafted in Europe, primarily in our Bulgarian atelier—the home country of our founder and Creative Director, Siyana. By keeping everything local, we're able to maintain close oversight of quality, minimize waste through our Just-in-Time production model, and partner with artisans we know personally.
Do you offer Returns & Exchanges?
We accept returns or exchanges within 30 days from the date of delivery, as long as the items are not marked as final sale, are unworn, unwashed, and still have their original tags attached. Please visit our returns portal to initiate a return or exchange.